Lesson Plan
Calm in the Storm Lesson Plan
Learners will master and apply verbal de-escalation strategies and emotional regulation techniques to defuse high-tension interactions, demonstrating these skills through guided practice and role-play.
High-stress interactions can escalate conflicts, harming workplace relationships and outcomes. This lesson empowers adult learners with proven communication tools and self-regulation methods to reduce tension, improve collaboration, and foster a safer, more productive environment.
Audience
Time
Approach
Materials
Prep
Prepare Materials and Space
15 minutes
Step 1
Introduction and Objectives
10 minutes
Step 2
Teach De-Escalation Strategies
20 minutes
Step 3
Practice Emotional Regulation Techniques
20 minutes
Step 4
Role-Play Scenarios
30 minutes
Step 5
Debrief and Action Planning
10 minutes

Slide Deck
Calm in the Storm
Session Agenda
Why De-Escalation Matters
Learning Objective
Core De-Escalation Strategies
S-T-A-R Framework
Emotional Regulation Techniques
Role-Play Preparation
Sample Scenarios
Debrief & Action Planning
Thank You & Next Steps

Worksheet


Activity


Reading


Cool Down


Script


Rubric

