# Translation Workflow Map **Purpose:** Provide a clear, step-by-step guide for managing translation and review processes, assigning roles, setting timelines, and defining checkpoints to ensure high-quality, timely, and culturally relevant family communications. ## Overview This workflow map helps your team formalize how translation requests move from submission to publication. It ensures accountability, consistency, and continuous improvement. --- ## Roles & Responsibilities - **Requestor (e.g., School Admin):** Submits translation needs with context and deadlines. - **Coordinator (e.g., Communications Lead):** Assigns tasks, tracks progress, and communicates updates. - **Translator:** Produces the initial translation, ensuring accuracy and cultural nuance. - **Reviewer:** Checks for linguistic accuracy, formatting, and cultural relevance; suggests edits. - **Approver (e.g., Principal/Director):** Signs off on final version before distribution. --- ## Workflow Steps & Timeline | Step | Description | Responsible | Timeframe | Checkpoint | |------|-------------|-------------|-----------|------------| | 1. Submit Request | Requestor completes a standardized form detailing content, audience, purpose, and deadline. | Requestor | Day 0 | Acknowledgment sent within 1 business hour by Coordinator. | | 2. Assign Task | Coordinator reviews request, selects qualified Translator and Reviewer, and shares the document. | Coordinator | Days 0–1 | Assignment email with clear instructions and deadline. | | 3. Translation Draft | Translator produces the first draft, applying plain language and cultural considerations. | Translator | Days 1–3 | Draft submitted to Reviewer by Day 3. | | 4. Review & Revision | Reviewer checks for accuracy, style, and accessibility; returns edits to Translator. | Reviewer & Translator | Days 3–4 | Revised draft approved by Reviewer. | | 5. Final Approval | Approver reviews and signs off on the polished translation. | Approver | Day 5 | Approval recorded in tracking system. | | 6. Distribution | Coordinator publishes materials via designated channels (print, email, website). | Coordinator | Day 6 | Distribution log updated; confirmation sent to Requestor. | | 7. Feedback & Evaluation | Collect stakeholder feedback; record lessons learned and update workflow. | Coordinator | Day 10 | Feedback summary shared at monthly review. |

--- ## Checkpoints & Quality Measures - **Turnaround Alerts:** Automated reminders at 24-hour intervals if tasks fall behind schedule. - **Quality Scorecard:** Reviewer rates translation on clarity, cultural relevance, and formatting (1–4 scale). - **Monthly Debrief:** Coordinator convenes team to review metrics, address bottlenecks, and refine the process. --- ## Tips for Success - Use a shared project board (e.g., Trello, Asana) to visualize each step. - Maintain a glossary of key terms in multiple languages to speed translations. - Engage community liaisons periodically as ad-hoc reviewers for cultural insights.

Tricia Francisco

1 Lessons

What’s the Language Gap?

Tricia Francisco

1 Lessons

What’s the Language Gap?